Situational Judgement Practice Sandbox
Read the scenario below and choose the most appropriate action.
Scenario: You are a team leader in a local council. A new policy has been announced that will significantly change how your team processes planning applications. Some team members are resistant and morale is low. What do you do?
A. Enforce the new policy immediately and schedule individual meetings with those who resist.
B. Organise a team workshop to discuss the changes, listen to concerns, and collaboratively plan the transition.
C. Ask your line manager to send an email explaining the policy so you don't have to address it directly.
Option A: This is a direct approach, but it may not address underlying concerns. The Civil Service Leadership behaviour expects you to communicate purpose and direction with clarity and empathy. A more collaborative approach is preferred.
Option B (Most Effective): This demonstrates Communicating and Influencing and Leading and Communicating. Engaging the team in the solution builds trust and ownership, which is highly valued in public sector leadership.
Option C: This avoids direct leadership responsibility. The Delivering at Pace behaviour expects you to take personal responsibility for making things happen, not defer entirely to others.